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Privacy Policy

Data Controller

Josef Rohrmoser
Schartlhofweg 27
A-5542 Flachau
Austria

Contact Details:

Phone: +43 (0)6458 20288
Email: info@schartlhof.at

Data Collection and Use

We collect and process your personal data when you visit and use our website. This includes information that you directly provide to us, such as your name, email address, phone number, or other contact details that you enter into our contact forms or email messages.

Purpose of Data Processing

We use your personal data to respond to your inquiries, provide you with information and offers related to our services, process bookings and reservations, fulfill contracts, and comply with legal obligations.

Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

  • Contractual Performance: We process your data to fulfill a contract or to take steps at your request prior to entering into a contract.
  • Consent: Where required, we obtain your consent before processing certain data.
  • Legal Obligation: We may process your data to comply with legal obligations.
  • Legitimate Interests: We process your data to pursue our legitimate interests, provided that your interests or fundamental rights and freedoms do not override those interests.

Data Sharing

We only share your personal data with third parties when necessary to fulfill our contractual or legal obligations or when we have obtained your consent. This may include sharing with service providers and partners who assist us in providing our services (e.g., payment processing, booking platforms).

Data Transfer outside the EU

We may transfer your personal data to recipients located outside the European Union (EU) or the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to ensure an adequate level of protection for your data, such as the use of standard contractual clauses in accordance with EU data protection regulations.

Data Retention

We store your personal data only for as long as necessary for the purposes for which it was processed or as required by legal retention obligations.

Your Rights

You have the right to request information about the personal data we have stored about you. Additionally, you have the right to request correction, deletion, or restriction of the processing of your data, as well as the right to object to the processing. If you have any questions about your rights or the processing of your data, you can contact us using the contact details provided above.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Austrian Data Protection Authority or another competent supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy to comply with changed legal requirements or reflect updates to our data processing practices. We will inform you about significant changes in a timely manner.